Privacy Policy

Last updated: September 2026. This is a template policy – review it with your adviser before going live.

Who we are

LionAC.co.uk ("we", "us") is the data controller for personal information collected through this website. You can contact us at hello@lionac.co.uk or on 0330 123 4567.

What we collect

• Contact details you give us when requesting a quote: name, email, phone number and postcode.
• Details about your property and the work you are interested in.
• Basic technical data such as browser type and pages visited, if analytics are enabled.

How we use it

We use your information to respond to your enquiry, prepare quotations, carry out and support the work you ask us to do, and meet our legal obligations (for example F-Gas record keeping). Our lawful basis is typically the performance of a contract or our legitimate interest in responding to enquiries.

Sharing

We do not sell your data. We may share it with suppliers who help us run the business (such as form processing or accounting software) under contracts that protect it, and with authorities where required by law.

Retention

Enquiry data is kept for up to 12 months if you do not become a customer. Customer records are kept for the duration of any warranty or legal retention period, then securely deleted.

Your rights

Under UK GDPR you can ask to access, correct or delete your data, object to processing, or request portability. Email us to exercise any right. You can also complain to the Information Commissioner's Office at ico.org.uk.

Cookies

This site does not set marketing or tracking cookies unless you explicitly consent to optional analytics.